Why Enhancing Digital Experience Is Necessary for CX in Coming Years

The pandemic has increased the number of customer touchpoints and simultaneously complicated the sales funnel process for employees to track. At the same time, the satisfaction of employees is the underlying factor that drives customer experience in the favor of...

The finance department of any organization follows more or less similar business processes from the initial point of interaction with the customer to the checkout and everything in between including invoice sending, managing, and tracking receivables or payables along with...